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United Kingdom Airlines Emegency Planning Group

Our Work

Since the formation of the group in 1998 we have seen many changes within our Industry, and tragically several events that have had both a major impact and caused us all to reflect and review our strategies. The group remains committed to it's original aims of fostering an open and cooperative environment between it's members. The group promotes an ethos of mutual aid and communication in all matters concerning emergency management, in order to best support victims, their families and all parties affected by aircraft accidents. The group also works with other organisations, both regional and international, to ensure that assistance is given to all affected parties and recommendations and findings are shared in order to continuously learn and improve aviation emergency response.


Recent activities of the group include:


  • Joint development of an airline / police casualty bureau / Foreign and Commonwealth Office Memorandum of Understanding in respect of emergency call centre data collection and sharing and family liaison response
  • Attendance at transport industry working group on Pandemic Flu risk
  • Continued observation / participation of airport exercises
  • Representation on Regional Resilience Forums
  • Development of relations with Foreign and Commonwealth Office response teams and staff


  • Service provider liaison and support establishment of a UK based emergency call centre (following withdrawal of EPIC services)
  • Liaison with British Red Cross
  • Attendance at National Police Casualty Bureau Seminar
  • Establishing of relations with Emergency Planning Society
  • Review of e-learning potential for emergency response training and development


  • Development of site hazards awareness training for airline staff
  • Consultation on the Civil Contingencies Bill provisions
  • Consultation on Humanitarian Assistance Centre guidance associated with Civil Contingencies Act


  • Liaison and development of procedures with the Joint Services Explosive Ordnance Disposal Operations Centre (JSEODOC) with respect to suspicious devices discovered in-flight


  • Participation in national hijack exercise

Development of relations with Foreign and Commonwealth Office response teams and staff




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